Cisco WebEx Connect IM .(PDF)
Cisco WebEx Connect IM .(PDF)
Collaborate securely with colleagues-inside or outside
Find, connect, and collaborate with colleagues-inside or outside your organisation-while minimising overhead support and maintenance costs with Cisco WebEx Connect IM.
Locate business contacts instantly using online presence. Communicate in real-time through the best channel - including IM, audio, VoIP, video, or integrated web conferencing.
Streamline communications and enhance productivity throughout your organisation. Take advantage of the WebEx Connect IM client to bring together the most effective communication and collaboration solutions.
Facilitate faster decision making.Reduce phone-tag and enhance productivity with immediate presence awareness. See instantly which colleagues, partners or customers are available, reducing communication delays. Scan the contact list to see at-a-glance who's in a meeting, on the phone, or available. Create custom presence notifications to alert contacts- whether you're with a customer, away on a business trip, or do not wish to be disturbed.
Communicate flexibly with the right solution for the right situation.
Collaborate securely-even with colleagues outside your organisation. WebEx Connect IM uses XMPP, the only accepted Internet IM standard that supports communication with other supported networks outside your organisation. Use VoIP, or a video chat session to enhance collaboration, or escalate to an audio conference or WebEx meeting to include multiple participants.
Take advantage of existing investments in Cisco Unified Communications by adding telephony capabilities to WebEx Connect IM. Place, receive, and manage phone calls through your computer when you're away from the office. Or manage your Cisco IP phone from WebEx Connect IM when you're in the office. Click any phone number in WebEx Connect IM to place an instant call. No need to look up phone numbers.
Collaborate securely.Ensure communication privacy with user authentication and 128-bit SSL encryption. Control usage for individuals, groups, or your entire enterprise using robust policy management tools. Keep conversations, intellectual property, and company data confidential and protected.
Avoid added Infrastructure with a hosted solution.All WebEx applications are delivered on demand through the Cisco WebEx Collaboration Cloud. There's no up-front investment, and no maintenance or upgrade costs. Just a predictable monthly subscription. So it's easy to implement and easy to scale as your needs change.
Features:Collaborate effectively with colleagues inside or outside your organisation.
Enterprise Instant Messaging
Cisco IP Phone and Soft Phone support*
Place and receive phone calls directly through WebEx Connect IM with in-call controls, including hold, transfer, disconnect, and call history. You can also control Cisco IP desk phone usage through WebEx Connect IM. Click any of your contacts in WebEx Connect IM to launch a phone call without looking up phone numbers.
*Requires Cisco Unified Communications Manager 6.1.3 and Cisco Unified Communications Integration plug-in for WebEx Connect IM.